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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Delilah Rosado

October 6, 2025

5  out of  5
rating by Delilah Rosado
"Great customer service from both Jason and Jordan. Answered all of my questions and were both extremely helpful in explaining policy details with me."
We responded:
"Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help! "
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Martin Grill

September 30, 2025

5  out of  5
rating by Martin Grill
"I was with my former State Farm agency for almost 50 years until the founding agent retired and SF moved me to the Jason Douglas agency. Needless to say, I was apprehensive that the new agency would have the same level of customer knowledge and focus that I was accustomed to. However, I'm pleasantly surprised over how easy it has been to get my questions answered and my insurance needs periodically reviewed. The team has always been very helpful, but I have to give a special acknowledgement to Acct Rep Liam Walsh. Perhaps by the luck of the draw, I seem to always get him when I call. He's knowledgeable, perceptive and patient, has great follow-thru, and just overall provides great customer service."
We responded:
"We appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help! "
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Kejuan Johnson

September 30, 2025

5  out of  5
rating by Kejuan Johnson
"Recently had an encounter with Barbara at this location to help with setting up Renter’s Insurance. I had a lot going on and she made it a very easy process to go through. She was very personable as well which helps in Customer Service! I would highly recommend her and this location to anyone interested in new insurance."
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Stacy Hechtman

September 5, 2025

5  out of  5
rating by Stacy Hechtman
"Jordan was kind and very helpful with my quote and ultimate purchase of car insurance. Easy process over the phone!"
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Jessica Bowen

June 6, 2025

5  out of  5
rating by Jessica Bowen
"My experience with Jordan was nothing less than fantastic. He was diligent, knowledgeable and was able to save us TONS on our policies. In this economic state, his help has given us great relief knowing we have the coverage we need, while trusting that we will save some money along the way. Thank you, Jordan, for your hard work and determination to gain a new and trusted customer! Can’t wait to refer friends & family!"
We responded:
"Thank you Jessica! We appreciate the opportunity to work with you!"
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Joe Lessard

June 5, 2025

5  out of  5
rating by Joe Lessard
"I had a really great experience working with Liam to set-up a home, auto, and umbrella policy. We were in a situation where we needed to get our policies set-up quickly and Liam was incredibly efficient, patient, and available to answer all my questions and worked with me to adjust our coverage based on what we needed. I would definitely recommend working with Liam and this State Farm office."
We responded:
"thank you Joe! We are happy to work with you! I will pass on the kind words to Liam"
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Si

May 22, 2025

5  out of  5
rating by Si
"Caleb is a great agent!"
We responded:
"Thank you Si!"
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Pelumi Kolade

May 9, 2025

5  out of  5
rating by Pelumi Kolade
"Had a wonderful experience today. The customer service was top notch and my request was promptly addressed. Highly recommend"
We responded:
"Thank you so much Pelumi! We appreciate the opportunity to work with you!"
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Andersen Formolo

May 9, 2025

5  out of  5
rating by Andersen Formolo
"Worked with Jordan on the team here to switch over my auto policy and explore condo bundling options. Customer service rooted in availability, friendly interaction, and candid honesty. Also saved me money on my premiums while adding benefits and decreasing deductibles. No complaints."
We responded:
"Thank you for your feedback Andersen! Creating an exceptional experience for our customers is our number 1 priority. I will pass this along to Jordan! We appreciate the opportunity to assist you."
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Tiana Hollins

May 5, 2025

5  out of  5
rating by Tiana Hollins
"Caleb is an excellent worker here who truly cares about each person that walks through the door!"
We responded:
"Thank you for letting us know Tiana! I'll pass this to Caleb as well!"
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Isaac Salgado

May 5, 2025

5  out of  5
rating by Isaac Salgado
"Caleb Ferree is the one you should speak to when it comes to having questions! He was patient, kind, and thorough. I left completely satisfied, thank you again!"
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Dominic Sandoval

May 4, 2025

5  out of  5
rating by Dominic Sandoval
"Caleb Ferree is the man to ask for! Will not steer you wrong!!"
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books read

May 2, 2025

4  out of  5
rating by books read
"Caleb is an amazing help!"
We responded:
"Thank you for the feedback!"
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Brayan Magallanes

May 2, 2025

5  out of  5
rating by Brayan Magallanes
"To my surprise here wasn’t much of a wait time. My issue was resolved quickly after my call was answered. Props to Caleb for helping me out."
We responded:
"Thank you so much for the feedback Brayan!"
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antwon simpson

May 2, 2025

5  out of  5
rating by antwon simpson
"Caleb Ferree is phenomena, he helped me so much and made sure that I was fully satisfied and pleased. Best experience ever"
We responded:
"Appreciate it a ton Antwon! I'm glad Caleb was able to help!"
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Thom

May 2, 2025

5  out of  5
rating by Thom
"State Farm Caleb was very knowledgeable and helpful. He is one of the better farmers I've met. I can see why they would hire him to work on the big state farm. Caleb has been an excellent resource for trading entire inventories full of wheat and carrots, and his bone meal production is unmatched. For anyone looking for a great farming resource I would say look no further than Caleb at the state farm."
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Kyle Andre

May 2, 2025

5  out of  5
rating by Kyle Andre
"10/10 Would Recommend Mr. Ferree."
We responded:
"Thank you Kyle!"
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Lota Ebube

May 2, 2025

5  out of  5
rating by Lota Ebube
"Great customer service! Thoroughly impressed by the organization and care of all the insurance salesmen, especially Caleb Ferree."
We responded:
"Thank you Lota, We are very appreciative of Caleb here at the office and glad you had a great experience! "
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Xander Potts

May 2, 2025

5  out of  5
rating by Xander Potts
"I had called in to learn about insurance and a man by the name of Caleb Ferree really helped me out and was able to answer all my questions! 10/10 experience"
We responded:
"Hi Xander, Thank you so much for your feedback, we look forward to working with you!"
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Michele Keating

February 14, 2025

5  out of  5
rating by Michele Keating
"I had the pleasure of speaking with Liam today at Jason Douglas State Farm in Evanston IL. Liam went above and beyond to help me. He was patient, kind and knowledgeable. Found out the agency is licensed in IL, IN, WI and MI. Perfect for my primary home and second home. In today's world with the lack of personal and professional touch given to the client; Jason Douglas State Farm and Liam have not lost that touch. People matter to them."
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Heather Brady

November 15, 2024

5  out of  5
rating by Heather Brady
"Jason was amazing! From answering all my questions to getting me insured in record timing. I am very happy to be switching over to State Farm if this is the customer service I’ll be receiving."
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Nina Janeva

October 23, 2024

1  out of  5
rating by Nina Janeva
"If you have Joyel Whitford assigned as an adjuster, you need to request another one. Not professional : will fight on the phone. I would give Zero if I can."
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Tiffany Meyer

September 23, 2024

5  out of  5
rating by Tiffany Meyer
"Thanks Jordan! Quick, thorough & easy process"
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Kai S

August 16, 2024

5  out of  5
rating by Kai S
"10/10 would recommend; the best insurance agent and customer service I have ever had, and I have nothing but compliments for Liam from State Farm. I just moved to Evanston and was looking around for a renters insurance for my new apartment, and reached out to Jason Douglas with an enquiry via email. Jason personally replied with a quick response, and introduced me to Liam, who was extremely kind and helpful in assisting me in my queries. He replied to all my emails promptly and when I encountered difficulties and problems with my insurance application, was quick to respond and help in resolving my issues. My overall experience with State Farm has truly remarkable, and I'm really impressed by the competitive rates and out-of-this world customer support and service. I honestly have never had a better experience with any other insurance agents before, and would highly recommend Liam, as well as the Jason Douglas - State Farm Insurance Agent office, to everyone I know from now on!"
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Jordy Sanchez

August 2, 2024

5  out of  5
rating by Jordy Sanchez
"Jordan was great to work with and answered all of my questions promptly. Definitely recommend!"