Skip to content

Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Namita P

Namita P

January 8, 2026

5  out of  5
rating by Namita P
"I’ve been with another insurer forever, so switching to State Farm wasn’t something I planned on doing. What made it easy was working with Jordan. He helped me get a great bundle by combining my auto policy with my first ever home insurance, and the whole process felt really easy and straightforward. There were no pressured phone calls. Everything started with prompt email responses, and over time I felt comfortable enough to call and talk things through and seal the deal. Jordan was attentive, transparent, and focused on meeting me where I was instead of pushing a sale. I’d definitely recommend working with him and his agency if you want someone who’s easy to work with and doesn't push a sales agenda on you."
Profile photo of Clarissa Sheely

Clarissa Sheely

January 6, 2026

5  out of  5
rating by Clarissa Sheely
"Jordan was absolutely amazing. Made the process so easy to switch insurance companies. Thank you so much Jordan. I appreciate you."
Profile photo of William Matkovcik

William Matkovcik

January 6, 2026

5  out of  5
rating by William Matkovcik
"I recently visited my State Farm branch on Central Street in Evanston, IL. I met with Emily for the first time to take care of homeowners and auto insurance. Emily was wonderful to work and very detailed in checking her work for accuracy. I was wearing my Paws and Claws Rescue Center winter hat and we had a Immediate connection. Very nice person. Thx !"
Profile photo of Stephanie Chu

Stephanie Chu

January 6, 2026

5  out of  5
rating by Stephanie Chu
"Emily did a great job of answering my questions on my renter’s insurance, and even checked my other policies. Great job!"
Profile photo of Jason Lee

Jason Lee

January 2, 2026

5  out of  5
rating by Jason Lee
"Emily"
Profile photo of dakotah wooten

dakotah wooten

December 17, 2025

5  out of  5
rating by dakotah wooten
"I was looking for insurance for my new car and got a lot of insane quote prices. Then I found Jordan and All state, and he changed the game completely. Jordan explained everything to the fine print, worked with me, and you'll get a good laugh with this guy. Quick and easy, in and out, I'll recommend them to anyone."
Profile photo of Alvaro Soto

Alvaro Soto

December 9, 2025

5  out of  5
rating by Alvaro Soto
"Had a great experience with Jason Douglas State Farm! Emily Nicolette was super helpful, friendly, and made switching my car insurance from my old car to my new one quick and easy. She explained everything clearly and took care of it with no stress at all. Definitely recommend working with her and this office!"
We responded:
"We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know!"
Profile photo of jorge burgos jr

jorge burgos jr

December 4, 2025

5  out of  5
rating by jorge burgos jr
"Emily and Ian have been super helpful and friendly. I definitely recommend the Jason Douglas agency!"
We responded:
"Thank you for your 5-star review! My State Farm team and I are happy to be your good neighbor!"
Profile photo of Marie Andrea

Marie Andrea

December 3, 2025

5  out of  5
rating by Marie Andrea
"Emily is always exceedingly helpful, friendly, polite, and knowledgeable every time I call or stop by the office. She and the rest of the customer care team always go above and beyond to help me with my insurance needs. I can’t recommend Jason Douglas and his team enough!"
We responded:
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know!"
Profile photo of Sherry Defrance

Sherry Defrance

November 26, 2025

5  out of  5
rating by Sherry Defrance
"Jordan was great, he was very thoughtful and explained everything to me. What to expect and when to expect. Really enjoyed doing business with him. State Farm is lucky to have him."
We responded:
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know!"
Profile photo of Joan Morrison

Joan Morrison

November 26, 2025

5  out of  5
rating by Joan Morrison
"Talked to Ian about insurance for my home and auto. I had some questions about coverages and what would be best for my situation. Ian was very knowledgeable and took the time to answer all of my questions thoroughly. He also made sure I was getting the best price available. I am very pleased and will refer my friends to this company."
We responded:
"Thank you for your 5-star review! My State Farm team and I are happy to be your good neighbor!"
Profile photo of Tiara Green

Tiara Green

November 20, 2025

5  out of  5
rating by Tiara Green
"I must acknowledge (Emily) and I have to say thank you again. You made things easy for me and took care of my policy without hesitation. I appreciate good customer service. Thanks for being so friendly and following up to help out."
We responded:
"We appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help!"
Profile photo of Steven Spencer

Steven Spencer

November 3, 2025

5  out of  5
rating by Steven Spencer
"Jason, five stars are not enough to express the way I felt after Emily helped me on my call. As I told her, my smile went around my head because of her knowledge and assistance. Thank you EMILY!"
We responded:
"Thank you for your 5-star review! My State Farm team and I are happy to be your good neighbor!"
Profile photo of Sonja Dismukes

Sonja Dismukes

October 30, 2025

5  out of  5
rating by Sonja Dismukes
"Emily was very helpful & friendly!!! Thank you Emily"
We responded:
"We appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help!"
Profile photo of Tene Smith

Tene Smith

October 30, 2025

5  out of  5
rating by Tene Smith
"Emily was so fun and helpful. I appreciate all the information she gave me."
We responded:
"Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help!"
Profile photo of Administrator Account

Administrator Account

October 30, 2025

5  out of  5
rating by Administrator Account
"Emily was super friendly and very helpful!"
We responded:
"Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs."
Profile photo of Heather

Heather

October 30, 2025

5  out of  5
rating by Heather
"Emily was super friendly and informative at the event!"
We responded:
"We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know!"
Profile photo of Bennett Grindle

Bennett Grindle

October 30, 2025

5  out of  5
rating by Bennett Grindle
"Emily provided incredible service 10/10 would recommend!"
We responded:
"Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs."
Profile photo of Kristin Samuelson

Kristin Samuelson

October 30, 2025

5  out of  5
rating by Kristin Samuelson
"Emily was so helpful!"
We responded:
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know!"
Profile photo of Beth Biederman

Beth Biederman

October 30, 2025

5  out of  5
rating by Beth Biederman
"Emily is amazing, she is very kind and patient. Knows her stuff. Will recommend her to everyone."
We responded:
"We appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help!"
Profile photo of Nicola Bianchi

Nicola Bianchi

October 30, 2025

5  out of  5
rating by Nicola Bianchi
"Emily was great!"
We responded:
"Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs."
Profile photo of Nicole Christoffel

Nicole Christoffel

October 30, 2025

5  out of  5
rating by Nicole Christoffel
"Emily was great!! Friendly and helpful"
We responded:
"Thank you for your 5-star review! My State Farm team and I are happy to be your good neighbor!"
Profile photo of Caitlin Carney

Caitlin Carney

October 30, 2025

5  out of  5
rating by Caitlin Carney
"Emily was super helpful & kind when we chatted with her at Trunk or Treat! Thanks Emily!"
We responded:
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know!"
Profile photo of Amanda Hiler

Amanda Hiler

October 30, 2025

5  out of  5
rating by Amanda Hiler
"Enjoy the za Emily"
We responded:
"Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help!"
Profile photo of Tamica Jahton

Tamica Jahton

October 30, 2025

5  out of  5
rating by Tamica Jahton
"Emily has been very helpful and informative"
We responded:
"We appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help!"